Privacy

Effective date: 25/07/2023

 

Thank you for visiting LunaChic ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect: 1.1. Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

1.2. Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information helps us to improve our services and enhance your user experience.

1.3. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device. They help us understand your preferences and tailor our website to better suit your needs.

  1. How We Use Your Information: 2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate order status, and provide customer support.

2.2. Account Management: If you create an account with us, we use your information to manage your account and provide personalized services.

2.3. Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, offers, and promotions. You can opt-out of these communications at any time.

2.4. Improve and Personalize User Experience: We analyze usage data to understand how our website is used and to improve its functionality, content, and layout to enhance your experience.

2.5. Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, or legal processes.

  1. Information Sharing: 3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting business activities. These providers are obligated to protect your information and can only use it for the specific purpose for which they were engaged.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.3. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.

  1. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.
  2. Your Choices: 5.1. Account Settings: You can review and update your account information by logging into your account on our website.

5.2. Marketing Communications: You can opt-out of marketing communications by following the "unsubscribe" link in our emails or by contacting us directly.

5.3. Cookies: Most web browsers are set to accept cookies automatically. You can usually modify your browser settings to decline cookies if you prefer. However, this may affect your ability to use certain features on our website.

  1. Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us to have it removed.
  2. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website and update the "Effective Date" at the top.
  3. Contact Us: If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at shop.lunachic@gmail.com
    Last updated date 25 July 2023
    LunaChic.in